Structure/Status

Each record in Tempus Serva has a status assigned.

A status signifies the state of the record, in regard to maturity, responsibility and degree of completion etc., but also serves as an anchor for automated actions and permission for users.

A default status is allways assigned. After that the status can change either manually, or as a result of automated action.

Sources for automated changes include

• External users via questionaire interaction
• Timed status actions: Ex. Escalation
• Automated routing based on reord values

The states available for a record are defined by which states are connected to the current state, either by status connectors or special properties ("meta state").

Related ressources include

• Status flow
• Status actions
• Status dependencies
• Status routing