Startup FAQ

Data handling

Storage and backup

You can choose between

• On premisis (your location)
• Cloud hosting

Cloud hosting will be handled on AWS datacentres in either Ireland or Sweden.

Backup is done to segregated triple redundant storage

• Daily for at least a month
• Monthly for at least 2 years

Access and ownership

Data in the systems belongs to exclusively to the customer.

TS support will in some cases need to access data under non-disclosure obligations.

GDPR compliance and retention

The platform contains everything needed for GDPR compliance in you systems.

Using workflow automation automatic deletion or annoumization can be set up: This should be configured in accordance with your retention and privacy policy.

A data processing agreement will be issued to your organization automatically,

Security

Authentication

Authentication is based on username/password.

Optionally 2-factor authentication can be set up using af mix of

• SMS sent to phone
• IP address of callers

Single signon integration is included for

• ADFS
• LDAP (and AD)
• Google, Azure, Facebook, LinkedIn

Authorization

User permissions are granted via inheritable group membership

Authorization schemes

• Field level control
• State model
• Data ownership

Additionally special roles can be assigned

• Administrator (backend)
• Bulk operations

Encryption

Transport encryption is based on SSL via HTTPS policies

Storage encryption is best handled via operating system measures

• Linux: LUKS
• Windows: Bitlocker

Password are hashed using BCrypt algorithm.

Protection

Platform complies with all requirements in OWASP level 2

• Hacking: SQL injection, XSS, CSRF
• Password policies

Requirements

Languages

Frontend can run multiple languages simultanously.

• Preconfigured languages
  • English
  • Danish
• Other languages must be setup in the backend

Backend language is english

User clients

A modern browser is needed

• Chrome
• Mozilla firefox
• Microsoft edge

To use certain features an office suite will be needed (any version later than 2010)

Servers (option)

On premesis installations will need

• Java 7+
• MySQL 5+
• Servlet engine

Licenses

Anonoumous users

Anonoumous users are paid for per interface: All users using a specific interface is counted as a single user license (1 SUL).

Light users

Some users will only cost a fraction of a normal user license (SUL)

• Only read access
• Infrequent users
• Simple solutions