Startup FAQ
Data handling
Storage and backup
You can choose between
- On premisis (your location)
- Cloud hosting
Cloud hosting will be handled on AWS datacentres in either Ireland or Sweden.
Backup is done to segregated triple redundant storage
- Daily for at least a month
- Monthly for at least 2 years
Legal and ownership
All data in the systems belongs to exclusively to the customer.
GDPR compliance and retention
The platform contains everything needed for GDPR compliance in you systems.
Using workflow automation automatic deletion or annoumization can be set up: This should be configured in accordance with your retention and privacy policy.
A data processing agreement will be issued to your organization automatically,
Security
Authentication
Authentication is based on username/password.
Optionally 2-factor authentication can be set up using af mix of
- SMS sent to phone
- IP address of callers
Single signon integration is included for
- ADFS
- LDAP (and AD)
- Google, Azure, Facebook, LinkedIn
Authorization
User permissions are granted via inheritable group membership
Authorization schemes
- Field level control
- State model
- Data ownership
Additionally special roles can be assigned
- Administrator (backend)
- Bulk operations
Encryption
Transport encryption is based on SSL via HTTPS policies
Storage encryption is best handled via operating system measures
- Linux: LUKS
- Windows: Bitlocker
Password are hashed using BCrypt algorithm.
Protection
Platform complies with all requirements in OWASP level 2
- Hacking: SQL injection, XSS, CSRF
- Password policies
Requirements
Languages
Frontend can run multiple languages simultanously.
Some frontend languages are preconfigured
- English
- Danish
Backend language is english
User clients
A modern browser is needed
- Chrome
- Mozilla firefox
- Microsoft edge
To use certain features an office suite will be needed (any version later than 2010)
Servers (option)
On premesis installations will need
- Java 7+
- MySQL 5+
- Servlet engine
Licenses
Anonoumous users
Anonoumous users are paid for per interface: All users using a specific interface is counted as a single user license (1 SUL).
Light users
Some users will only cost a fraction of a normal user license (SUL)
- Only read access
- Infrequent users
- Simple solutions